Help Center

Having an account on Care to Beauty website brings numerous advantages that make your shopping experience simpler.

In this space you will have access to your history as a customer who can be consulted at any time.

You can also manage your data, record addresses and other information that is important for completing a purchase.

Please note that Care to Beauty website also allows you to purchase through the guest purchase feature. In this modality of purchase, only the essential data are requested to be able to place your order. Once the purchase process is finished, you will be offered the possibility to register as a user or continue as an unregistered user. However, we warn you that it is not possible to associate purchases made as a guest with an account that is created later.

In the upper right corner of each page of Care to Beauty website you will find an area dedicated to “Account”, where you can register.

1 - Click on “Account”

2 - If you want to create your account, just fill out the form with your data in the “Register” field. When all the data is filled, just click on “Submit”.

To access your account, just click on the “Account" button found in the upper right corner of the website or on the "Login" button.

From the Account summary, you have the possibility to see a summary of your activity and to update your account information.

You can change and reset your password at any time by accessing your login page and clicking on "Forgot your password?".

Then:

- Enter your email address associated with the Care to Beauty account and click on “submit”.

- You will receive an email with a password recovery link in your mailbox or spam. Click on that link and set a new password. By following these steps, login will be done automatically.

You can also change your password at any time by logging into your account and clicking on “Account Information”.

Having an account created on our website, you have the possibility to have saved all the addresses for delivery or billing you want, not having to fill in this field every time you place a new order.

At any time, you can remove any of the addresses or change their data.

Being a registered customer you can also have the information related to your credit or debit cards recorded, so that when placing your orders you do not have to add the data again.

We ensure that the data on your card or cards is protected using PCI DSS v3.2 security standards.

In your customer space, you have access to all previous orders and you can still order again, just clicking on “re-order”. You can also see all the products that were ordered in all purchases made at Care to Beauty, without having to access the page for each product individually.

You can also directly access their tracking as well as all the details about delivery dates, tracking number and invoices.

You can also create your list of favorites and make shopping easier in the future.

When creating an account with your birthday data on the Care to Beauty website, we also offer a surprise to celebrate this date.

When filling in your details for the account creation, you will automatically receive our newsletters where you will be informed of all promotions, launches and unmissable offers that we regularly have.

However, at any time you can say that you do not want to receive any more newsletters by clicking on “unsubscribe”.

Exclusive campaigns: When you are a registered customer, you can also access exclusive campaigns.